Where do you ship?

Last updated:

We ship to many countries. If your country doesn't appear at checkout, contact us and we will consider adding it so that you can order Xialla.

Please note that shipments outside North America may incur import taxes or customs fees. Those costs are the responsibility of the customer.

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  • Can my order be expedited?

    Last updated:

    Expedited shipping is available to selected countries and will appear as an option at checkout if available in your country.

    Can my order be expedited?

    Last updated:

    Expedited shipping is available to selected countries and will appear as an option at checkout if available in your country.

  • Where is my order?

    Last updated:

    Use the link in your confirmation email to check in on your order at any time, or sign in to your account to see the status of all your orders...

    Where is my order?

    Last updated:

    Use the link in your confirmation email to check in on your order at any time, or sign in to your account to see the status of all your orders...

  • Is my payment information secure?

    Last updated:

    We use the Shopify e-commerce platform, the global gold standard, so you can be confident that all of your information is 100% protected. 

    Is my payment information secure?

    Last updated:

    We use the Shopify e-commerce platform, the global gold standard, so you can be confident that all of your information is 100% protected. 

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Please note that the information provided in this article is for general informational purposes only. Any information provided here is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Before beginning any type of treatment regimen you should always seek the advice of your licensed healthcare professional. Xialla Inc. are not liable for any direct or indirect claim, loss or damage resulting from use of the information in this message. Any application of the information provided in this message is at the reader's sole discretion and responsibility.