Where do you ship?

Last updated:

We ship to many countries. If your country doesn't appear at checkout, contact us and we will consider adding it so that you can order Xialla.

Please note that shipments outside North America may incur import taxes or customs fees. Those costs are the responsibility of the customer.

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  • What is the refund and exchange policy?

    Last updated:

    Xialla comes with a 100% satisfaction guarantee. If you don't love it, get a full refund within 60 days. Need a different size? We’ll send one for free. No returns required -...

    What is the refund and exchange policy?

    Last updated:

    Xialla comes with a 100% satisfaction guarantee. If you don't love it, get a full refund within 60 days. Need a different size? We’ll send one for free. No returns required -...

  • Can my order be expedited?

    Last updated:

    Expedited shipping is available to selected countries and will appear as an option at checkout if available in your country.

    Can my order be expedited?

    Last updated:

    Expedited shipping is available to selected countries and will appear as an option at checkout if available in your country.

  • Where is my order?

    Last updated:

    Use the link in your confirmation email to check in on your order at any time, or sign in to your account to see the status of all your orders...

    Where is my order?

    Last updated:

    Use the link in your confirmation email to check in on your order at any time, or sign in to your account to see the status of all your orders...

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Please note that the information provided in this article is for general informational purposes only. Any information provided here is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Before beginning any type of treatment regimen you should always seek the advice of your licensed healthcare professional. Xialla Inc. are not liable for any direct or indirect claim, loss or damage resulting from use of the information in this message. Any application of the information provided in this message is at the reader's sole discretion and responsibility.