Refunds & Exchanges

100% satisfaction guarantee

Exchange Xialla for a different size or obtain a full refund any time for 60 days. Exchanges and returns are hassle-free; no need to return your Xialla, just discard it.

Free size changes

If you order the wrong size Xialla we'll change the size for free within 60 days.

To receive a refund or size change

See our Customer support page.

Can't find the answer?

Call or email us any time. We are always available to help you.

Nigel Shaw, inventor of Xialla
Nigel Shaw, inventor