Customer support

For the fastest response, please use the form below...

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If you prefer, you can always contact us directly by phone or email

Response time

We respond to support requests within one business day.

Changing your Xialla size

We'll gladly exchange your Xialla for a different size at no charge. Just use the form above to let us know what size you'd like.


At Xialla we know that there's no perfect ED treatment. We can honestly say that Xialla works for two out of three men. That's why we also stress that if Xialla doesn't work for you, or for any other reason, just request a refund using the form above, and we'll happily refund your full purchase price. And to save hassle, there no need to return your Xialla. Simply discard it.