What payment methods are accepted?

What is the refund and exchange policy?

Published Oct 5, 2022 Updated Aug 5, 2026

Xialla comes with a 100% satisfaction guarantee. If you don't love it, get a full refund within 60 days. Need a different size? We’ll send one for free. No returns required - just contact us, and w...

How do I order adhesive pads? Are the adhesive pads multiple or one-time use?

Published Oct 5, 2022 Updated Aug 5, 2026

With your Xialla device you receive 10 pads. Each adhesive pad is intended for one-time use. To order more pads, click here. Learn about tips for better pad adhesion and what to do about itching af...