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Find answers to common questions about Xialla such as how it works, how to wear, orders and shipping, warranty and troubleshooting.

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How it worksHow it's worn

Top Questions

How much does Xialla cost?

Is Xialla right for me?

Does Xialla treat venous leak?

How effective is Xialla?

What size should I order?

Can Xialla be put on a flaccid penis or do I need an erection to start?

Does Xialla work if I'm circumcized / uncircumcized?

Does Xialla work with ED medication?

Does Xialla work with injections?

When using Xialla with injection, should the injection be done before or after putting on Xialla?

Does Xialla work with pumps?

I've tried everything and nothing works. Can Xialla help me?

Is Xialla tested in clinical trials?

What lubricant should I use with Xialla?

Orders and Shipping

Where do you ship?

How long does shipping take?

How much does shipping cost?

Is Xialla packaged discreetly?

Is my payment information secure?

Where is my order?

Can my order be expedited?

What is the refund and exchange policy?

What payment methods are accepted?

How do I order adhesive pads? Are the adhesive pads multiple or one-time use?

Is Xialla covered under my health insurance policy?

How it Works

What makes Xialla different?

What’s the difference between Xialla and a “cock ring”?

Am I able to orgasm while wearing Xialla?

Will Xialla work for me after a prostatectomy?

Does it matter if I’m circumcised?

Can I use a pump with Xialla?

I have a penile implant. Can I still use Xialla?

How does Xialla block blood outflow but not block blood inflow?

How tight should Xialla be when fully erect?

I can get an erection but it goes away. Can Xialla help?

Does Xialla work if you're diabetic or have high blood pressure or heart disease?

Product

Is Xialla visible when on?

How long can I use Xialla for?

How do I clean Xialla?

Does Xialla come in other colours?

Do I need help putting on Xialla?

How many times can Xialla be used and how long does it last?

What is the circumference and diameter of the Xialla ring?

How do I pronounce Xialla?

Troubleshooting

The adhesive pad doesn't stick well to my skin.

Xialla doesn't help me get an erection.

My Xialla broke.

Xialla doesn't fit well (too tight or too loose).

I feel a sense of numbness in the shaft. Is this normal?